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Accor Partners with AXA to Provide Unique Medical Support in Hotels

Accor hotel lobby collaborate with AXA for post covid operation

Global hospitality leader Accor has announced an innovative strategic partnership with AXA to provide medical support to guests across 5000 Accor hotels worldwide. This collaboration with AXA, a global leader in insurance, will enable Accor guests to benefit from the highest level of care.

The partnership will enable Accor guests will benefit from AXA’s most recent advances in telemedicine through free medical teleconsultations. Thanks to the expert medical solutions of AXA Partners, AXA’s international entity specialized in assistance services, travel insurance and credit protection, Accor guests can benefit from the highest level of care. Guests will also have access to AXA’s extensive medical networks comprising tens of thousands of vetted medical professionals. This will allow hotels to make the most relevant referrals to their guests in the 110 destinations where Accor operates.

Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are as hoteliers. This distinctive partnership with AXA which we have been working on for several months makes even more sense in today’s context. In an increasingly complex environment, our 300.000 team members on the ground will be able to assist our guests and ensure their safety during their stays, turning our hotels into shelters. This initiative combined with our ALLSAFE enhanced hygiene protocols, will be key to rediscover the Love of Travel in the 5000 Accor properties around the world.”

Sebastien Bazin, Chairman and CEO of Accor

As the hospitality group gears up to resume operations post COVID-19, this unique medical service complements Accor’s overall global recovery plan. It is also included in the enhanced health and precautionary protocols that Accor has in place through their ALLSAFE Cleanliness label, anticipating the progressive reopening of Accor hotels across the world.

The partnership is a unique occasion to strengthen the payer and partner strategy for AXA, aiming to provide innovative services to its customers, particularly in health. Health is one of the areas of growth in AXA’s Ambition 2020 plan.

AXA’s ambition is to move from a payer to a partner with its customers, notably by providing them with innovative solutions in health. This is why AXA has become over the last year a world leader in telemedicine solutions. Partnering with Accor, a worldwide leader in hospitality, is a unique opportunity to enlarge people’s access to our healthcare expertise and solutions. As we are facing an unprecedented health crisis with Covid-19, this ambition has never been more relevant.”

Thomas Buberl, CEO of the AXA Group

With over fifty years of providing hospitality savoir-faire, Accor is a world-leading augmented hospitality group. In addition to having an unrivaled portfolio of luxury brands, Accor offers unique and meaningful experiences in 5000 hotels, resorts and residences across 110 countries.

The AXA Group is a worldwide leader in insurance and asset management. Comprising over 160,000 employees serving 108 million clients across 57 countries, AXA had Euro 969 billion in assets under management as of 31st December 2019.

Feature image by Accor

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Marriott International Celebrates Second Wave of Graduates in Maldives Apprenticeship Program

Marriott International Celebrates Second Wave of Graduates in Maldives Apprenticeship Program

On April 19, 2025, Marriott International celebrated the success of 31 apprentices who graduated from the second batch of its Maldives Apprenticeship Program. The special ceremony took place at the Sheraton Maldives Full Moon Resort & Spa and featured key dignitaries, including Hon. Ibrahim Waheed, the Minister of Youth Empowerment, Information, and Arts, along with other officials from the Ministry of Youth Empowerment and the Maldives Institute of Technology (MIT). Additionally, Mark Fletcher, Marriott’s Area Director of Human Resources for Singapore and the Maldives, also attended to acknowledge the graduates’ achievements.

Hon. Ibrahim Waheed highlighted the program’s role in empowering the youth of the Maldives, commenting, “Today, we celebrate 31 apprenticeship graduates. These are 31 futures redefined—each a testament to what happens when opportunity meets action. To our apprentices, you step forward as ambassadors of possibility. And to Marriott International, thank you for not just supporting this program, but for championing it—your commitment to mentorship and local capacity building is truly admirable.”

A Collaborative Effort in Hospitality Training

The Marriott Apprenticeship Program is a collaborative effort between Marriott International, the Ministry of Youth, Sports, and Community Empowerment, and MIT. This 10-month program provides participants with a well-rounded education that includes theoretical lessons at MIT and hands-on experience at various Marriott resorts across the Maldives. Specifically, the apprentices received training in several key hospitality sectors, including front office operations, culinary arts, food and beverage service, and housekeeping.

By partnering with the Maldivian government, Marriott became the first international hospitality brand to support such an apprenticeship initiative in the country, reinforcing its dedication to developing local talent. In this way, the program supports Marriott’s broader mission to cultivate the next generation of leaders in the fast-growing Maldivian tourism industry.

Practical Experience Across Marriott’s Maldives Resorts

The apprentices completed their theoretical training at MIT before gaining practical experience at Marriott’s luxurious properties in the Maldives, such as The Ritz-Carlton Maldives, Fari Islands; The St. Regis Maldives Vommuli Resort; JW Marriott Maldives Resort & Spa; W Maldives; Le Méridien Maldives Resort & Spa; Sheraton Maldives Full Moon Resort & Spa; and The Westin Maldives Miriandhoo Resort.

True to the company’s guiding principle of “We Put People First,” Marriott focuses on helping young professionals grow and succeed. As a result of their hard work, all the graduates received Level-3 certification, officially recognized by the Maldives Qualification Authority (MQA). This certification acknowledges their successful completion of both the academic and practical components of the program, preparing them for careers in the hospitality industry.

Looking Ahead to a Bright Future

Mark Fletcher reflected on the program’s origins, noting, “When we launched this program in 2023, it was envisioned as a pilot, a leap of faith, grounded in belief. A belief in crafting talents of Maldivian youth, belief in the strength and collaboration, and belief in Marriott’s commitment to “take care” – not just our people but the communities where we serve. What began as an initiative is now a movement, and Marriott International is proud to be the first international hospitality brand to officially launch such apprenticeship program in the Maldives”

Ultimately, this graduation marks a key milestone in Marriott’s efforts to contribute to the long-term sustainability of the Maldives’ tourism industry by fostering a talented and skilled local workforce. Marriott looks forward to watching its graduates embark on successful careers and continue playing an essential role in the growth of the country’s hospitality sector.

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