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CROSSROADS Maldives Simplifies Payments for Russian Guests with HotelPay

HotelPay Debuts at CROSSROADS Maldives for Russian Guests

CROSSROADS Maldives, the leading integrated multi-island leisure destination, has introduced HotelPay, a state-of-the-art payment gateway designed to enhance the travel experience for visitors from Russia and the Commonwealth of Independent States (CIS). Guests can now easily book stays and make payments in Russian Rubles, either online or on-property, at three of the resort’s premier properties: SO/ Maldives, Hard Rock Hotel Maldives, and SAii Lagoon Maldives, Curio Collection by Hilton.

Simplifying Payments and Enhancing Convenience

Frederic Lebegue, General Manager of Hard Rock Hotel Maldives, and Alexander Traeger, General Manager of SAii Lagoon Maldives, Curio Collection by Hilton, and CROSSROADS Marina, stated:

“The introduction of HotelPay is another step towards strengthening our commitment to making every aspect of our guests’ journey as effortless as possible. By addressing key payment barriers, we provide guests from Russia and the CIS with a streamlined experience, allowing them to fully enjoy their time here in the Maldives”

The demand for cashless and localized payment solutions continues to grow. HotelPay effectively addresses this need by overcoming challenges like local card limitations and cash handling. As a result, the gateway offers a secure, seamless, and easy payment process, allowing guests to focus on enjoying their stay instead of worrying about transactions.

Olivier Moies-Delval, General Manager of SO/ Maldives, added:

“This new addition to our payment infrastructure aligns perfectly with our focus on superior guest satisfaction. By simplifying the payment process, we ensure that our guests fully immerse themselves in the luxurious and dynamic environment of SO/ Maldives without distractions.”

A Unique Resort Experience for Every Traveler

CROSSROADS Maldives offers a diverse range of experiences across its three resorts. Hard Rock Hotel Maldives, which was awarded the 2023 Hard Rock International Hotel of the Year, combines music-inspired luxury with lively entertainment. Similarly, SAii Lagoon Maldives, Curio Collection by Hilton, which ranked among Condé Nast Traveller’s Top 10 Resorts in the Maldives for 2023, blends a relaxed, boho-chic atmosphere with breathtaking tropical views. SO/ Maldives, named one of Condé Nast Traveller’s Top 10 Resorts in the Maldives for 2024, introduces a bold, fashion-forward experience for modern travelers.

Together with The Marina, a vibrant hub for dining, shopping, and entertainment, these resorts offer a dynamic destination for international visitors seeking both relaxation and adventure.

By integrating HotelPay, CROSSROADS Maldives continues to set the standard in hospitality, providing an inclusive and accessible payment experience. Furthermore, this new feature reaffirms the destination’s commitment to offering a seamless experience, making it easier for travelers from Russia and the CIS to immerse themselves in the Maldives.

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Marriott International Celebrates Second Wave of Graduates in Maldives Apprenticeship Program

Marriott International Celebrates Second Wave of Graduates in Maldives Apprenticeship Program

On April 19, 2025, Marriott International celebrated the success of 31 apprentices who graduated from the second batch of its Maldives Apprenticeship Program. The special ceremony took place at the Sheraton Maldives Full Moon Resort & Spa and featured key dignitaries, including Hon. Ibrahim Waheed, the Minister of Youth Empowerment, Information, and Arts, along with other officials from the Ministry of Youth Empowerment and the Maldives Institute of Technology (MIT). Additionally, Mark Fletcher, Marriott’s Area Director of Human Resources for Singapore and the Maldives, also attended to acknowledge the graduates’ achievements.

Hon. Ibrahim Waheed highlighted the program’s role in empowering the youth of the Maldives, commenting, “Today, we celebrate 31 apprenticeship graduates. These are 31 futures redefined—each a testament to what happens when opportunity meets action. To our apprentices, you step forward as ambassadors of possibility. And to Marriott International, thank you for not just supporting this program, but for championing it—your commitment to mentorship and local capacity building is truly admirable.”

A Collaborative Effort in Hospitality Training

The Marriott Apprenticeship Program is a collaborative effort between Marriott International, the Ministry of Youth, Sports, and Community Empowerment, and MIT. This 10-month program provides participants with a well-rounded education that includes theoretical lessons at MIT and hands-on experience at various Marriott resorts across the Maldives. Specifically, the apprentices received training in several key hospitality sectors, including front office operations, culinary arts, food and beverage service, and housekeeping.

By partnering with the Maldivian government, Marriott became the first international hospitality brand to support such an apprenticeship initiative in the country, reinforcing its dedication to developing local talent. In this way, the program supports Marriott’s broader mission to cultivate the next generation of leaders in the fast-growing Maldivian tourism industry.

Practical Experience Across Marriott’s Maldives Resorts

The apprentices completed their theoretical training at MIT before gaining practical experience at Marriott’s luxurious properties in the Maldives, such as The Ritz-Carlton Maldives, Fari Islands; The St. Regis Maldives Vommuli Resort; JW Marriott Maldives Resort & Spa; W Maldives; Le Méridien Maldives Resort & Spa; Sheraton Maldives Full Moon Resort & Spa; and The Westin Maldives Miriandhoo Resort.

True to the company’s guiding principle of “We Put People First,” Marriott focuses on helping young professionals grow and succeed. As a result of their hard work, all the graduates received Level-3 certification, officially recognized by the Maldives Qualification Authority (MQA). This certification acknowledges their successful completion of both the academic and practical components of the program, preparing them for careers in the hospitality industry.

Looking Ahead to a Bright Future

Mark Fletcher reflected on the program’s origins, noting, “When we launched this program in 2023, it was envisioned as a pilot, a leap of faith, grounded in belief. A belief in crafting talents of Maldivian youth, belief in the strength and collaboration, and belief in Marriott’s commitment to “take care” – not just our people but the communities where we serve. What began as an initiative is now a movement, and Marriott International is proud to be the first international hospitality brand to officially launch such apprenticeship program in the Maldives”

Ultimately, this graduation marks a key milestone in Marriott’s efforts to contribute to the long-term sustainability of the Maldives’ tourism industry by fostering a talented and skilled local workforce. Marriott looks forward to watching its graduates embark on successful careers and continue playing an essential role in the growth of the country’s hospitality sector.

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