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Emirates Receives APEX 2021 Five Star Global Official Airline Rating

Emirates APEX award
Emirates has received the APEX 2021 Five Star Global Official Airline Rating, based on feedback from passengers.

Emirates has received the APEX 2021 Five Star Global Official Airline Rating, based on feedback from passengers that were independently collected by APEX via its partnership with TripIt, and validated and certified by an external auditor to ensure that all ratings were made by genuine travellers who had flown on the airline they were reviewing.

Emirates continues to lead the industry in restoring travel confidence. It was the world’s first airline to offer free COVID-19 medical cover for all customers and this was later extended to a full multi-risk insurance cover; and it has modified its services onboard and on the ground to introduce enhanced bio-safety protocols while continuing to offer its signature experiences like the Emirates lounge and onboard Shower Spa.

In the past months, Emirates has constantly reviewed and proactively adapted our products and services to comply with regulatory protocols, and we’ve also kept our eye on innovation. In line with our strategy and our leaders’ vision, Emirates continues to invest in enhancing our customer proposition and product. In recent months, we’ve brought to market several innovative services to offer our customers even more confidence, comfort and convenience, and seamless travel. These were not simply a response to the pandemic, but also part of our DNA and long-term strategy to earn our customers’ trust and loyalty, and maintain our lead in the industry.

Adel Al Redha, Emirates’ Chief Operating Officer.

Emirates also recently launched its fully-integrated biometrics facilities at Dubai airport, and self-service check-in and bag drop facilities that further reduces contact and eases the customer journey on the ground. Furthermore, APEX CEO Dr Joe Leader stated Emirates’ ability to continue to advance the gold standard of customer care, even against the headwinds of a pandemic, demonstrates the airline’s non-stop focus upon positive guest engagement.

Also read: Emirates Welcomes its First of Three A380 to be Delivered in December

The airline has so far received 2 new A380 aircraft this year, the most popular aircraft and flying experience amongst Emirates customers. The next Emirates A380 aircraft, fitted with the airline’s first-ever premium economy cabin, is scheduled for delivery before end December.

Feature image by Emirates
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Pullman Maldives Maamutaa Unveils Vibrant House Reef and Celebrates with Aqua Week 2025

Maamutaa House Reef unveiled at Pullman Maldives Maamutaa Resort

Pullman Maldives Maamutaa warmly invites guests to discover an extraordinary underwater world just meters from its shore. Recently, the resort unveiled the Maamutaa House Reef, a thriving marine ecosystem known for its rich biodiversity and easy accessibility. In fact, it’s one of the Maldives’ finest snorkeling and diving spots, just a short swim away.

To celebrate this exciting milestone, Pullman Maldives Maamutaa is gearing up to host Aqua Week 2025 from 13 to 20 July. During this week-long event, the resort brings together underwater exploration, environmental care, and creative marine experiences designed to inspire and engage guests of all ages.

What to Expect During Aqua Week 2025

Aqua Week also marks the official launch of the resort’s Seagrass Mapping & Awareness Project and offers guests unique chances to connect with the ocean like never before:

  • First, guided snorkeling tours invite guests to collect visual data on seagrass habitats while learning about their important role in the marine ecosystem.
  • Then, there are underwater content workshops led by Insta360, where guests get hands-on experience capturing vivid 360-degree marine footage.
  • Plus, underwater scooter rides powered by Edge K5 add a fun and thrilling twist to reef exploration.
  • On top of that, certified mermaid Gloria Xue hosts mermaid classes and performances, including fantasy-themed photoshoots and live shows at the Aqua Villa.

Altogether, this vibrant week blends sustainability, storytelling, and technology, encouraging guests to explore and protect the ocean in fresh and immersive ways.

Seagrass Mapping & Awareness Project: Protecting Marine Life

At the core of Pullman Maldives Maamutaa’s environmental efforts is its three-phase Seagrass Mapping & Awareness Project, which forms part of the resort’s commitment to sustainability under the Green Globe program. Seagrass meadows play a vital role in supporting young marine species and soaking up carbon, making their conservation absolutely crucial.

The project timeline is as follows:

  • Phase 1 (July) focuses on seagrass identification and mapping alongside resort staff and guests.
  • Then, in Phase 2 (August and September), guest-led snorkeling excursions help gather images and raise awareness.
  • Finally, Phase 3 (October) will feature the premiere of a short documentary highlighting the project’s findings and impact.

Throughout this process, guests are invited to actively take part in this meaningful conservation initiative, turning their vacation into a valuable contribution toward ocean health.

Maamutaa House Reef: A Living Marine Wonderland

Just 100 meters from the resort’s beach lies the newly revealed Maamutaa House Reef, a vibrant underwater habitat bursting with life and color. This reef stands out as a rare gem in the Maldives, offering exceptional biodiversity along with easy access. Visitors can spot green and hawksbill turtles, blacktip and whitetip reef sharks, colorful schools of parrotfish and angelfish, and sometimes eagle rays and octopuses, all within easy reach of the resort.

“This reef is not only accessible, it’s alive,” shares the resort’s marine biologist. “Guests don’t need to travel far to witness marine wonders. It’s an ecosystem that inspires awe and action.”

The journey to the reef is part of the adventure itself. Guests glide through flourishing seagrass meadows, essential habitats for marine life before reaching the reef’s drop-off. Here, hard and soft coral formations flourish, nurtured by the atoll’s natural geography and nutrient-rich ocean currents.

Signature Reef Experiences for Every Guest

The Maamutaa House Reef forms the foundation for a variety of engaging activities that suit all ages and experience levels, including:

  • Marine biologist-led guided snorkeling tours
  • Discover Scuba Diving (DSD) sessions launched right from the beach
  • Night snorkeling under UV lights, revealing stunning biofluorescent marine life
  • Citizen science programs focused on seasonal seagrass research
  • Kids’ Ocean Explorers, a fun and educational program designed for young marine enthusiasts

Whether guests are first-time snorkelers or seasoned divers interested in marine research, Pullman Maldives Maamutaa offers effortless access to unforgettable ocean adventures, with no boat rides or long transfers needed.

Pullman Maldives Maamutaa is clearly setting a new standard for reef access, sustainability, and immersive marine experiences. For travelers eager to explore the Maldives through education, conservation, and discovery, this house reef, along with everything it inspires, offers a journey truly worth taking.

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