Qatar Airways Named World’s Best Airline by Online Travel Agent Edreams

Qatar Airways has been recognised for its performance during the global pandemic as the best airline in the world by eDreams, one of Europe’s largest online travel agents. The accolade drew on feedback from over 61,000 customers across 667 airlines awarding marks for service quality not only onboard but throughout each customer touchpoint, including flight refunds, reliability, ticket flexibility, value for money, overall experience and safety.

According to the airline, Qatar Airways topped the rating with a score of 4.4 / 5, considering the range of measures to support customers and trade partners during the pandemic, including the most flexible booking and refunds policy.

We are thankful and very honoured to receive this award coming from one of the leading global trade distributors. This reflects the uninterrupted and full commitment of Qatar Airways to our customers and the trade since the first day of the pandemic. We have worked hard to be the most trusted and reliable airline for our travel trade partners.
Qatar Airways’ Chief Commercial Officer, Thierry Antinori.

Also read: Qatar Airways to Offer ‘Zero-Touch’ In-flight Entertainment Technology

In addition to the accolade from Edreams, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar Airways is the only airline to have been awarded the coveted “Skytrax Airline of the Year” title, which is recognised as the pinnacle of excellence in the airline industry, five times.

Hamad International Airport (HIA), the airline’s home and hub was recently ranked “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. Rising from the fourth position in 2019 to third in 2020, HIA has been steadily rising in the ‘World’s Best Airports’ rankings since the start of its operations in 2014. Moreover, HIA was voted the ‘Best Airport in the Middle East’ for the sixth year in a row and ‘Best Staff Service in the Middle East’ for the fifth year in a row.

Feature image by Qatar Airways

LUX* South Ari Atoll announces its exciting collaboration with The Clay Studio Maldives. From 20 December 2024, the resort hosts a pottery pop-up at its Junk Art Studio. This partnership offers guests a hands-on artistic experience, encouraging them to explore their creativity while supporting a local Maldivian business.

John Rogers, General Manager of LUX* South Ari Atoll, expresses enthusiasm for the initiative.

“We are delighted to bring this hands-on pottery experience to our guests, in collaboration with The Clay Studio Maldives. As a resort that celebrates creativity and connection, this partnership allows families to create meaningful memories while supporting local artisans.”

A Range of Creative Workshops for All Ages

The pottery experience includes a wide range of interactive workshops designed for all ages. Guests participate in activities such as wheel-throwing, hand-building, and the popular “Paint a Pot” sessions. These workshops inspire creativity and provide an engaging, enjoyable experience. The resort also offers special options for children. Private sessions allow couples and families to enjoy personalized experiences.

Skilled artisans lead each class and share their expertise in pottery. They introduce guests to the local artistic traditions of the Maldives. The partnership supports The Clay Studio Maldives, a local business committed to preserving these traditions.

The pottery experience coincides with the resort’s festive celebrations. Guests enjoy a variety of holiday activities, traditions, and dining experiences designed to create unforgettable memories. This lively program adds excitement to the holiday season.

This announcement follows LUX* South Ari Atoll’s recent recognition as “Best for Families” at the Condé Nast Johansens Awards For Excellence 2025. This award strengthens the resort’s reputation as a top family-friendly destination. By offering pottery workshops and festive activities, LUX* South Ari Atoll continues to provide experiences that celebrate creativity, culture, and family connection.

Also read: Qatar Airways to Offer ‘Zero-Touch’ In-flight Entertainment Technology

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