With the unique combination of culinary excellence, ethics, guest experience and “Swissness” combined with Maldivian touches, Movenpick Resort Kuredhivaru Maldives has put a strong foothold in the Maldives.
MV Hotels discusses the Movenpick journey with recently-appointed General Manager for Movenpick Resort Kuredhivaru Maldives, Stanislaw Pajdzinski. Stanislaw lead the resort reopening of the resort on 1st October 2020, with a focus on recovery from the unprecedented pandemic the whole world has experienced through 2020.
1. Amidst the global pandemic heightened hygiene and safety measures are of key importance to the success and smooth operation within the hospitality industry, How has Movenpick been Addressing this?
Stan: The health, safety and wellbeing of our guests, staff (heartist) and partners remain our top priority. High standards of hygiene and cleanliness are already a given and Movenpick Resort Kuredhivaru Maldives have been practising this since we opened in 2018.
We have recently been accredited with ALLSafe certification and have gone even further with the implementation of additional hygiene and safety measures with the mission to make our guests feel safe and by doing so, revive guests interest in travel.
2. What can guests expect when visiting the resort amidst the pandemic?
Stan: Our service delivery reflects in Movenpick’s ethos, which is about “making moments” and “doing the ordinary in an extraordinary way”. Our guest can expect unforgettable experiences created through the genuine warmth of hospitality and service with a personal touch. Meanwhile, the resort operates to the highest standards with all necessary preventive measures in place, so our guests feel comfortable, relaxed and enjoy their stay to the fullest.
3. How has Movenpick been integrating contactless technology in the operations of the resort?
Stan: Upon arrival, guests will experience contactless yet warm welcome at the jetty from our heartists. We provide digital check in to ensure safe arrival for our guests. All menus, price lists and collaterals are available for guests on digital appliances such as IPAD at our restaurants, bars, spa or dive centre. QR codes are displayed at each table in every restaurant and critical points around the resort, to ensure minimal interaction and maintain social distancing.
4. What is an ALLSAFE global safety label and how does it affect guests?
Stan: Accor established ALLsafe label during the pandemic to ensure all Accor brands follow the most stringent cleaning standards and operational procedures in the world of hospitality to ensure guest safety as hotels reopen. These standards have been developed with and vetted by Bureau Veritas, a world leader testing inspection and certification.
All hotels and resorts within Accor brands must apply these standards and every hotel or resorts. Accor operational experts also audit the places to achieve ALLSafe label. We are very proud to say that Movenpick Resort Kuredhivaru Maldives is accredited with the Accor ALLSafe certification and we follow the protocols inlcuded as part of ALLSafe resort, to ensure highest levels of hygiene and safety.
5. How have the staff been prepared in relation to the new global health and safety standards and guidelines?
Stan: Training and education of our hearitsts remains a critical aspect of health and safety included in ALLSafe Label. Our heartists has gone through a comprehensive safety and hygiene training program to gain the skills and education necessary to protect themselves and our guests.
6. Tell us something unique to Movenpick Resort which you would not normally find in the Maldives
Stan: The soul of Movenpick Resort Kuredhivaru Maldives comes from the quality of food and beverage experience. As a distinct brand with strong Food and Beverage heritage, we have used our culinary expertise to develop unique gastronomic experiences in all our restaurant and bars that will add something special to every guest’s stay.
From various cuisines, cocktails to chocolate there is something to cater for all ages, with varying interests and passions. One memorable example is the Chocolate Hour, that provides guests with complimentary chocolate treats for an hour every day.
The resort is designed as a destination for relaxation, rejuvenation, with a high degree of privacy. Along with our collection of overwater pool villa, beach pool suites and 3-bedroom beach spa pool residences, we have several facilities that stand out, including all of our innovative restaurants, bars, dive and water sports, Sun Spa, tennis court and Little Birds Club.
7. Are there any exciting news or upcoming event you wish to highlight to our readers?
Stan: We are very excited to be celebrating our second anniversary next month and have some exciting activities lined up as part of our celebration, including an amazing chance for our guests to win a free holiday at Movenpick Resort Kuredhivaru Maldives. For more details, please stay tuned to our social media handles.