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Accor Partners with AXA to Provide Unique Medical Support in Hotels

Accor hotel lobby collaborate with AXA for post covid operation

Global hospitality leader Accor has announced an innovative strategic partnership with AXA to provide medical support to guests across 5000 Accor hotels worldwide. This collaboration with AXA, a global leader in insurance, will enable Accor guests to benefit from the highest level of care.

The partnership will enable Accor guests will benefit from AXA’s most recent advances in telemedicine through free medical teleconsultations. Thanks to the expert medical solutions of AXA Partners, AXA’s international entity specialized in assistance services, travel insurance and credit protection, Accor guests can benefit from the highest level of care. Guests will also have access to AXA’s extensive medical networks comprising tens of thousands of vetted medical professionals. This will allow hotels to make the most relevant referrals to their guests in the 110 destinations where Accor operates.

Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are as hoteliers. This distinctive partnership with AXA which we have been working on for several months makes even more sense in today’s context. In an increasingly complex environment, our 300.000 team members on the ground will be able to assist our guests and ensure their safety during their stays, turning our hotels into shelters. This initiative combined with our ALLSAFE enhanced hygiene protocols, will be key to rediscover the Love of Travel in the 5000 Accor properties around the world.”

Sebastien Bazin, Chairman and CEO of Accor

As the hospitality group gears up to resume operations post COVID-19, this unique medical service complements Accor’s overall global recovery plan. It is also included in the enhanced health and precautionary protocols that Accor has in place through their ALLSAFE Cleanliness label, anticipating the progressive reopening of Accor hotels across the world.

The partnership is a unique occasion to strengthen the payer and partner strategy for AXA, aiming to provide innovative services to its customers, particularly in health. Health is one of the areas of growth in AXA’s Ambition 2020 plan.

AXA’s ambition is to move from a payer to a partner with its customers, notably by providing them with innovative solutions in health. This is why AXA has become over the last year a world leader in telemedicine solutions. Partnering with Accor, a worldwide leader in hospitality, is a unique opportunity to enlarge people’s access to our healthcare expertise and solutions. As we are facing an unprecedented health crisis with Covid-19, this ambition has never been more relevant.”

Thomas Buberl, CEO of the AXA Group

With over fifty years of providing hospitality savoir-faire, Accor is a world-leading augmented hospitality group. In addition to having an unrivaled portfolio of luxury brands, Accor offers unique and meaningful experiences in 5000 hotels, resorts and residences across 110 countries.

The AXA Group is a worldwide leader in insurance and asset management. Comprising over 160,000 employees serving 108 million clients across 57 countries, AXA had Euro 969 billion in assets under management as of 31st December 2019.

Feature image by Accor

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Lily Beach Resort & Spa Nominated for Prestigious World Travel Awards 2025

Lily Beach Resort & Spa Nominated for Prestigious World Travel Awards 2025

Lily Beach Resort & Spa, located in the Maldives, proudly announces its nominations for three prestigious honors at the 2025 World Travel Awards. Specifically, the resort has earned recognition in the categories of Indian Ocean’s Leading Family Resort 2025, Maldives’ Leading All-Inclusive Resort 2025, and Maldives’ Leading Family Resort 2025. These nominations celebrate Lily Beach for its unwavering commitment to exceptional service, top-tier luxury, and family-friendly offerings, making it one of the top destinations in the Maldives.

The Platinum Plan: A Premier All-Inclusive Experience

One of the resort’s most notable features is its renowned Platinum Plan, which stands as one of the most comprehensive all-inclusive packages in the region. This plan offers a variety of premium dining options, top-shelf beverages, exciting excursions, and a wide range of water activities. As a result, guests can enjoy a carefree and indulgent experience, with the Platinum Plan providing both variety and value. Consequently, it sets a benchmark for luxury all-inclusive offerings in the Maldives.

Family-Friendly Accommodations and Activities

For families, Lily Beach provides the ideal getaway, offering a perfect balance of togetherness and privacy. The resort features spacious multi-bedroom accommodations, such as the Beach Residence and Beach Family Villa, which allow families to stay close while still enjoying personal space. Furthermore, the Turtles Kids’ Club provides a fun-filled environment with supervised activities, while adults can unwind in adults-only spaces, such as AQVA, the overwater bar and restaurant. In addition to this, the resort offers a gym and tennis court, giving guests plenty of opportunities to stay active and enjoy family-friendly recreation.

Exquisite Dining with a View

Dining at Lily Beach is also an experience in itself. Guests can indulge in everything from international buffet selections at Lily Maa to Asian fusion cuisine at the overwater Tamarind restaurant. Not only do the diverse dining options cater to a wide range of tastes, but the spectacular ocean views and the warm hospitality of the Maldivian staff also contribute to an unforgettable culinary journey.

Wellness and Relaxation at Tamara Spa

Moreover, for those seeking rest and rejuvenation, the Tamara Spa offers a peaceful sanctuary with a variety of healing treatments. Set over the water, the spa provides an ideal setting for guests to unwind with restorative massages. Additionally, Lily Beach’s Wellness Week with Ali Young, taking place this November, offers a unique opportunity for guests to engage in a transformative wellness retreat. This seven-day program blends ancient sound healing techniques with the Maldives’ tranquil environment, helping guests rejuvenate both body and mind.

A Commitment to Excellence and Luxury

These nominations reflect Lily Beach’s consistent dedication to excellence, further cementing its reputation as a premier destination for families, couples, and luxury travelers. Whether it’s indulgence, adventure, or relaxation, the resort offers something for everyone, and these nominations only highlight its exceptional offerings.

Voting for the 2025 World Travel Awards is now open, and Lily Beach Resort & Spa invites its guests and supporters to cast their votes and help secure these well-deserved accolades. Click here to vote

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