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TUI Introduces a 10-Point Plan of Safety Measures and Standards for Hotel Operations

04 individuals at a TUI wellness vacation doing yoga. facing the horizon in a lush green environment
TUI has introduced a 10-point plan of safety measures and standards for hotel operations post COVID-19. With plans of reopening TUI Hotels

TUI has introduced a 10-point plan of safety measures and standards for hotel operations post COVID-19. With plans of reopening TUI Hotels, this set of measures are to be implemented to ensure the safety of guests and deliver the highest hygiene standards for holidaymakers.

The new plan is a part of a more comprehensive package of measures covering all of tour operator’s services, retail, flights and transfers to hotel stays, local excursions and cruises. The new standards will be implemented in the TUI hotel brands as well as made available to the group’s joint venture and hotel partners.

Customer surveys clearly indicate that safety and hygiene will be of paramount importance for holidaymakers after the lockdown. With our Group-wide, integrated health and safety management system, we can ensure that our hotels meet guests’ high expectations and offer the best possible protection against infections during these unusual times. We are laying the foundations for an agile and safe return to business so we can be ready to offer our unique holiday experiences again as soon as possible.”

Sebastian Ebel, member of the Group Executive Board responsible for Holiday Experiences

The 10-point plan comprises of hotel organisation, capacity planning, hygiene measures, and intensive training of staff members.

10 – Point Plan Created by TUI group for Safety Measures and Standards for Hotel Operations

According to the new plan, online check-in will be made available, employees are required to maintain a distance of 1.5 to 02 meters between them and guests, and staff will work together in fixed teams in order to reconstruct possible infection chains.

The capacity at restaurants will be significantly reduced and the tables would be set at a minimum distance of 1.5 meters apart. In order to provide enough space for guests, the opening hours of restaurants and other hotel facilities will also be extended. When it comes to sports, only events involving a small number of participants without close contact will be available such as Golf or tennis. However, sports like football tournaments will not be available. Furthermore, spa services will be adapted and childcare will be organised according to the new standards.

When it comes to hygiene and disinfection, the number of disinfectant dispensers will be increased so that the guests and employees can disinfect their hands at all significant contact points. An extensive new cleaning strategy will be in place where each room will be thoroughly deep cleaned before the arrival of a guest as well as during guest change over. Moreover, self-service offers like buffets will be reduced to a minimum, and where possible, food and beverage will be served by staff wearing protective masks.

In addition to the statutory regulations of respective destinations, extensive training will be provided to the TUI employees in their own hotels. TUI launched the comprehensive training and inspection programme with the leading hygiene and safety consultancy Cristal International Standards. This includes training materials, webinars, checklists and customer information.

With these strong safety precautions in place, TUI guarantees the highest standards of safety for those looking to enjoy a much needed holiday post COVID-19.

Feature image by TUI

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Marriott International Celebrates Second Wave of Graduates in Maldives Apprenticeship Program

Marriott International Celebrates Second Wave of Graduates in Maldives Apprenticeship Program

On April 19, 2025, Marriott International celebrated the success of 31 apprentices who graduated from the second batch of its Maldives Apprenticeship Program. The special ceremony took place at the Sheraton Maldives Full Moon Resort & Spa and featured key dignitaries, including Hon. Ibrahim Waheed, the Minister of Youth Empowerment, Information, and Arts, along with other officials from the Ministry of Youth Empowerment and the Maldives Institute of Technology (MIT). Additionally, Mark Fletcher, Marriott’s Area Director of Human Resources for Singapore and the Maldives, also attended to acknowledge the graduates’ achievements.

Hon. Ibrahim Waheed highlighted the program’s role in empowering the youth of the Maldives, commenting, “Today, we celebrate 31 apprenticeship graduates. These are 31 futures redefined—each a testament to what happens when opportunity meets action. To our apprentices, you step forward as ambassadors of possibility. And to Marriott International, thank you for not just supporting this program, but for championing it—your commitment to mentorship and local capacity building is truly admirable.”

A Collaborative Effort in Hospitality Training

The Marriott Apprenticeship Program is a collaborative effort between Marriott International, the Ministry of Youth, Sports, and Community Empowerment, and MIT. This 10-month program provides participants with a well-rounded education that includes theoretical lessons at MIT and hands-on experience at various Marriott resorts across the Maldives. Specifically, the apprentices received training in several key hospitality sectors, including front office operations, culinary arts, food and beverage service, and housekeeping.

By partnering with the Maldivian government, Marriott became the first international hospitality brand to support such an apprenticeship initiative in the country, reinforcing its dedication to developing local talent. In this way, the program supports Marriott’s broader mission to cultivate the next generation of leaders in the fast-growing Maldivian tourism industry.

Practical Experience Across Marriott’s Maldives Resorts

The apprentices completed their theoretical training at MIT before gaining practical experience at Marriott’s luxurious properties in the Maldives, such as The Ritz-Carlton Maldives, Fari Islands; The St. Regis Maldives Vommuli Resort; JW Marriott Maldives Resort & Spa; W Maldives; Le Méridien Maldives Resort & Spa; Sheraton Maldives Full Moon Resort & Spa; and The Westin Maldives Miriandhoo Resort.

True to the company’s guiding principle of “We Put People First,” Marriott focuses on helping young professionals grow and succeed. As a result of their hard work, all the graduates received Level-3 certification, officially recognized by the Maldives Qualification Authority (MQA). This certification acknowledges their successful completion of both the academic and practical components of the program, preparing them for careers in the hospitality industry.

Looking Ahead to a Bright Future

Mark Fletcher reflected on the program’s origins, noting, “When we launched this program in 2023, it was envisioned as a pilot, a leap of faith, grounded in belief. A belief in crafting talents of Maldivian youth, belief in the strength and collaboration, and belief in Marriott’s commitment to “take care” – not just our people but the communities where we serve. What began as an initiative is now a movement, and Marriott International is proud to be the first international hospitality brand to officially launch such apprenticeship program in the Maldives”

Ultimately, this graduation marks a key milestone in Marriott’s efforts to contribute to the long-term sustainability of the Maldives’ tourism industry by fostering a talented and skilled local workforce. Marriott looks forward to watching its graduates embark on successful careers and continue playing an essential role in the growth of the country’s hospitality sector.

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