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AirAsia is Strong, Remains Firmly Focused on the Future and Serving You. A Message by Tony Fernandes

Tony fernandes, CEO of AirAsia provides a statement to its staff and customers
AirAsia is among the few airlines across the world that has chosen to keep all of its staff amidst the global crisis.

AirAsia is among the few airlines across the world that has chosen to keep all of its staff amidst the global crisis. COVID-19 took a major toll on the aviation industry which has led most airlines to ground their fleet.

On 11th April 2020, Tony Fernandes, Chief Executive Officer of AirAsia Group released a statement addressing the situation. In his statement, Tony urges customers to accept AirAsia credit instead of opting for refunds. He also mentioned that more than 80 percent of the customers had chosen AirAsia credit. Instead of refunds and extended his appreciation for them.

The AirAsia credit comes with a 365-day validity, allowing passengers to change flight dates for an unlimited number of times. The airline accepts requests for refunds on a case by case basis as well. However, according to Tony’s statement. Due to the overwhelming number of requests received, the refunding process may take 12 to 16 weeks.

I know many of you have expressed frustration with not receiving a refund for your flights but I encourage you to accept a credit as a good alternative. More than 80 percent of you have accepted our credit offer and we truly appreciate this. Please know that our policy is in line with many operators in the travel industry and reflects our focus on coming out the other side of this difficult period and flying with you again as soon as possible. We have ensured that we adhere to all regulations and requirements of respective governments and consumer authorities and believe this is the best solution. You are among the over 600 million guests who have flown AirAsia and can’t wait to fly with you again once this is over.

Tony Fernandes , Chief Executive Officer of AirAsia Group

Tens of thousands of staff depending on the business for their livelihoods and well being. The decision to retain the staff had to be made. Tony, along with the Chairman Kamarudin Meranun, has decided not to take salaries during this period. In order to share the impact of the pandemic, the staff accepted temporary pay reductions ranging from 15% to 75% depending on seniority.

I also want to express my heartfelt thanks and appreciation to all of you for your loyalty to AirAsia and I hope that you and your loved ones are healthy and well throughout this trying time. I’m truly sorry that many of your travel plans have been affected.”

Tony Fernandes , Chief Executive Officer of AirAsia Group

Furthermore, Tony stated that the AirAsia team is working around the clock to provide assistance to the customers. Live agents are available for customer enquiries 24/7 through LiveChat, Facebook Messenger, Twitter & WeChat.

In spite of all the challenges, Tony assured that AirAsia is strong and remains firmly focused on the future. The aviation industry being greatly affected by the surge of COVID-19. Tony reassured that once this is over, the airline will be back stronger, and making sure everyone can fly again.

Feature photo by Astroawani

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Siyam World Hosts Summer Football Camp With Spanish Goalkeeper Star Player José Manuel Pepe Reina Páez

Get ready to kick it up a notch as Siyam World Maldives gears up for an epic summer football camp. This camp is hosted by none other than Spanish football sensation, José Manuel “Pepe” Reina Páez. Guests can join in on the fun from June 23rd to 26th, 2024. Building on its tradition of hosting world-class football camps and following the success of its spring series featuring international legends and star players, this event promises to be a highlight of the summer.

Pepe Reina is set to bring his A-game to Siyam World for an unforgettable football experience. The trill can be experienced at its premier sports complex and full-size soccer pitch – The World Sports Arena. The three-day summer football camp in June runs from 16:30 – 18:00 hrs. This camp also offers participants the chance to receive personalized coaching from the star goalkeeper himself. Along with a series of skill-building drills, friendly matches, and fun football-related activities, this camp is designed to inspire and excite football enthusiasts of all ages. Dressed in their personalized Rascal training kits, young players aged from five to 12 will seize the perfect opportunity to refine all aspects of their game. This includes everything from tactics to technical skills. This unique experience promises to enhance their abilities and provide memories that will last a lifetime.

José Manuel “Pepe” Reina Páez is a Spanish professional footballer renowned for his exceptional skills as a goalkeeper. He is also known for his dedication to nurturing young talent. With a career spanning La Liga and beyond, Pepe Reina brings a wealth of experience and expertise to the game.

Our goal is to inspire our young guests to dream big. Seeing a legend or a star player in person can help these youngsters realize that making their dreams a reality is possible, says Ausy Waseem – Resort Manager at Siyam World.

Legendary Line-Ups at Siyam World

But that’s not all! Siyam World is no stranger to hosting football legends and star players. Earlier this year, the resort scored big with a legendary line-up featuring Wayne Bridge, Adrian San Miguel Castillo, Francesco Totti, and Michael Owen.  These stars led unforgettable spring football camps. Guests had the chance to hone their skills on our impressive sports complex and soccer pitch at The World Sports Arena. With this, guests were able to soak up world-class coaching and immersive experiences as well. 

Furthermore, Siyam World has also had the pleasure of hosting several other football legends and star players recently. This includes players such as EstebanCuchu” Cambiasso, Carlos Puyol, Marco Materazzi, and Robert Pirès. Joining them were players like Harvey Elliott, Kostas Tsimikas, Juan Sebastián Verón, Roberto Pires, Eric Abidal, Nicola Ventola, Bobo Vieri, and Jay Jay Okocha.

Now, it’s time to keep the momentum going with “Pepe Reina” leading the charge. Don’t miss out on this once-in-a-lifetime opportunity to train with one of football’s greatest. And now, you can do that at one of the most beautiful locations in the world!

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