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Can You Get Refunds For Delayed Flights?

If you’re an avid traveller, you must know the pain of delayed and cancelled flights. After weeks and months of planning, the airline has delayed your flight when you show up at the airport. For many travellers, this is the start of a really bad trip, as it spoils your mood from the get-go. When you’re in this situation, one of the first things you might think of is what kind of compensation you can get for major delays. For sure, airlines can’t just expect you to wait hours at the airport. Well, with the new federal rules, you might be able to get a cash refund on your delayed flights, and we have all the details.

How the New Federal Rules Guarantee an Automatic Cash Refund 

The United States Department of Transportation recently announced new aviation rules. These rules were created to protect airline passengers from costly fees and delays. Under the new rule, travellers can now be guaranteed an automatic cash refund. This refund, however, only applies if the scheduled flight is delayed three or more hours for domestic travel and six or more hours for international flights. One catch to keep in mind here is that it is not yet clear whether this applies to all delays regardless of the reason.

According to statistics by the Bureau of Transportation, in 2023 some of the major reasons for delays include:

  • Aircraft arriving late: 40.04%
  • Air carrier delays: 36.44%
  • National aviation system delay: 18.12%
  • Extreme weather delay: 5.21%
  • Security Delay: 0.20%

I don’t see that this necessarily means that any reason now that your flight is delayed, you’re automatically going to get this refund, and I think people need to understand this. In most cases, you’re still going to want to take a flight, whether it’s delayed three hours or next day. So you’re not going to get a refund and the flight. I hope people are clear on that, says Commercial pilot Kathleen Bangs.

With this new rule, passengers can hopefully expect the Department of Transportation to guarantee an automatic refund. Additionally, travellers can also expect alternate travel, a voucher or alternate compensation for any flight delayed over three hours or cancelled. While this new rule has not gone into effect yet, some airlines already offer compensation for delays and cancellations!

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American Airlines Debuts New Amenities Kits in Advance of Memorial Day Weekend!

American Airlines has recently debuted its new amenities kits in advance of Memorial Day weekend. This was done as a part of its premium cabin soft product refresh. This is also meant to accompany new business class suites that are delayed by Boeing 787 production problems.

Gary Leff from View from the Wing has recently done a review of the product refresh. Here is the takeaway from the review:

The Premium Economy Amenity Kit

According to the review, the Premium Economy kit might be the best for the value. The new bag by American Airlines has a nicer feel with some amazing essentials. The bag includes socks, lotion, ear plugs, a toothbrush as well as a toothpaste. This kit is perfect for anyone going on a long-haul trip. Not only can you take off your shoes and sit back in comfort but you have everything you need for the trip. If you have long layovers, the toothbrush and toothpaste will come in handy for sure!

The Business Class Amenity Kit

Gary Leff states that the business-class amenity kit comes in a stylish bag, however, the bag lacks structural integrity. The key difference between the amenity kits provided in business class and premium economy is the socks. For business class passengers, American Airlines provided slippers instead of socks. Another change that was highlighted was the pyjamas which used to be provided for long-haul flights. Now, instead of pyjamas, American Airlines provides eye shades instead.

The First Class Amenity Kit

The key difference between business class and first class content is that you get a single-use hand towel along with a face mist. This might be an amazing upgrade for those who really put in skin-care efforts. Another key difference highlighted is that on top of the business class contents, first-class passengers also get the socks.

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