Dusit International has introduced “Dusit Care – Stay with Confidence” programme. This programme was initiated to dynamically respond to the challenges brought by the pandemic. It is designed to go beyond and enhance hygiene protocols to mainly ensure the guests always feels safe and reassured.
One of Thailands leading hotel, Dusit internationals will be rolling out this programme through all Dusit Hotels & Resorts worldwide. There are 05 distinctive features focused in this programme which included introduction of new facilities, services and operating procedures.
COVID-19 has significantly impacted our industry, and there is no doubt that health, safety and security will take precedence over any other factor when customers are ready to book hotels again. “
Ms Suphajee Suthumpun, Group CEO, Dusit International
Looking at the distinct dimensions given in the programme is as follows:
1- Flexible Stays : Flexible stays covers, flexible check-in times and all day breakfast are being provided to Dusit guests.
2- Safety & Well-being : Frequent sanitation of all rooms and public areas, temperature scans on arrival, provision of appropriate space in restaurants, and more measures designed to protect the health and safety of guests, customers and employees. With it to promote personal well-being in-room dining shall include personalized healthy food, drinks and snacks which the guest guest could enjoy free of cost. Whilst providing new outdoor workout areas will be provided.
3- Local Experience : Dusit properties are partnering up with the finest local culinary specialist and craftspeople to provide you the local delicacies and souvenir right in the comfort of your stay at Dusit properties.
4- Technology : New technology such as mobile payments, digital menus installed at various outlets, flexible meeting and conference equipment’s, property wide high-speed internet to enable contactless and efficient service.
5- Dusit Care Kit : Each care kit placed in every room in the property shall include hand sanitizer gel, face mask and antibacterial wipes to help guest explore the destination with confidence.
Based on the severity of the situation and the current travel restrictions in place, it’s likely to be a while before we can count on international and inter-regional travel. With this in mind, we must do all we can to inspire and stimulate local demand, and the steps we have taken at our properties put us in a strong position to achieve this. Strategic comeback campaigns offering exceptional value for money, and the introduction of wellness-focused initiatives under our Dusit Care programme, will also add to our distinct appeal and help us to meet our short-term goals.”
Ms Suphajee Suthumpun, Group CEO, Dusit International
Established in 1948, Dusit International is a leading hospitality group listed on the Stock Exchange of Thailand. Building on its two core areas of business – Hotels & Resorts and Hospitality Education – the company has expanded its operations over the past four years to comprise five business units. The additional units include Foods, Property Development, and Hospitality Related Services. Today, the company’s property portfolio comprises more than 300 distinctive hotels, resorts and luxury villas operating under six brands across 14 countries worldwide, as well as two leading hospitality colleges with campuses in Thailand and the Philippines.
