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How the Asian Middle Class is Shaping Travel Trends

Travel Trends: Family on the beach at Dusit Thani

The middle class in Asia is growing fast, and it’s quickly becoming a major force in the global travel scene. By 2030, experts predict that this group will hit 3.5 billion people, making up two-thirds of the world’s middle class. This shift is changing how people travel, and it’s a big opportunity for businesses in the tourism industry. Insights from a recent study by Expedia, in partnership with Atomik Research, reveal some important trends about how Asia’s middle class is approaching travel.

One key takeaway is that inflation isn’t stopping Asian travelers from booking trips. Despite rising costs, 81% of respondents in the study claim they will still prioritize travel. Many of them even plan to spend more on their vacations than on other big purchases, like cars or home improvements. This shows how much travel matters to the growing middle class, and businesses that offer memorable experiences will be well-positioned to meet their needs.

A Growing Appetite for Long-Haul and Multi-Destination Travel

Long-haul travel is also on the rise. Travelers from Asia are increasingly choosing destinations in the United States, Western Europe, and Japan. Many of them are planning trips with multiple stops. For instance, people from India expect their next international vacation to last about 14 days, visiting five different destinations. This shift shows that these travelers aren’t just looking for a quick getaway — they want deeper, more immersive experiences. For businesses, this is a chance to market longer stays and unique itineraries that cater to these travel desires.

Moreover, technology plays a big role in travel planning for Asian travelers. According to Expedia’s study, 72% of respondents use apps like Expedia to book everything from flights to hotels. This is a clear sign that digital platforms are key to reaching these travelers, and businesses need to make sure they are visible in those spaces. Offering tailored deals through these platforms can also help attract more customers early in the planning process.

Another interesting trend is the growing interest in personalized travel experiences. While budget-friendly options are still important, many Asian travelers are looking for something special, like luxury amenities or cultural experiences. According to the study, 53% of respondents were interested in luxury amenities, 52% in experiential excursions, and 40% in cultural immersion. For businesses, this means there’s a real opportunity to create offerings that stand out by adding a bit of luxury or unique experiences to attract this demographic.

The Asian middle class is becoming an influential force in the travel industry, and businesses that are ready to meet their needs will thrive. As more travelers seek new destinations and unique experiences, there’s a huge chance for companies to make a mark.

Feature image: Dusit Thani Maldives

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JEN Maldives Malé by Shangri La Welcomes Juan Carlos Diago as New General Manager

JEN Maldives Malé by Shangri-La appoints Juan Carlos Diago as General Manager, bringing global expertise and visionary leadership.

JEN Maldives, Malé by Shangri-La has appointed Juan Carlos Diago as its new General Manager, effective March 23, 2025. With over four decades of experience in the hospitality industry, Diago brings an exceptional leadership background to the resort. He has led nine resorts and twelve city hotels across two continents, showcasing his diverse and extensive expertise. Consequently, his wealth of experience will play a vital role in the resort’s continued success.

A Passionate Leader with Proven Expertise

Diago is well-known for his passion, energy, and commitment to excellence. Throughout his career, he has consistently elevated service standards, enhanced guest experiences, and driven financial performance. Notably, he has achieved remarkable success in leadership roles with prestigious hospitality brands such as Hilton Hotels & Resorts, Shangri-La Hotels & Resorts, InterContinental Hotels Group, Marriott International, and Universal Music Hotels & Resorts. As a result, his leadership has produced impressive outcomes across various operational areas.

Juan Carlos Diago shared his vision, expressing

“My vision is to see this hotel ranked among the very best—not just within our company, but across the entire city. I firmly believe that with our passionate team and commitment to excellence, we can absolutely achieve this.”

A Diverse Global Experience

With extensive leadership experience in cities such as Bangkok, Manila, Surabaya, Penang, Miami, Cartagena, Cancun, Rio de Janeiro, and Bogotá, Diago has honed his skills in overseeing pre-openings, large-scale renovations, and managing all-inclusive resorts. Furthermore, his multilingual fluency in English, Spanish, Portuguese, and various Asian languages enables him to connect across cultures, adding a valuable global perspective to his strategic approach. In addition, Diago has mastered sales and marketing, revenue management, and digital transformation. He has successfully pioneered the use of Artificial Intelligence to enhance operational efficiency. These capabilities make him the ideal leader to guide JEN Maldives into its next phase of growth and innovation.

Before his appointment, Diago served as Senior Hotel Consultant and Development Advisor for Universal Music Hotels & Resorts, where he supported their expansion across South America and the Caribbean. Additionally, his previous roles include General Manager at renowned properties such as Hotel Live Aqua Mexico City, Hotel Estelar Cartagena de Indias, and the iconic Hotel Westin Camino Real in Guatemala. At these properties, he achieved record-breaking guest satisfaction scores and impressive financial results. As a result, his leadership has consistently delivered outstanding outcomes.

In addition to his extensive experience, Diago is pursuing advanced certifications from the prestigious École Hôtelière de Lausanne. He is focusing on Hotel Asset Management and Hotel Development & Real Estate Investment, demonstrating his commitment to continuous learning and professional growth. This dedication to personal development reinforces his leadership abilities and vision for the future.

As he steps into his role as General Manager of JEN Maldives, Diago is confident that his dynamic leadership will drive the hotel to new milestones, enhance its brand, and deliver exceptional experiences to guests, colleagues, and stakeholders. With his vision and expertise, JEN Maldives is poised for an exciting future under his leadership. Diago’s leadership will ensure that the resort continues to thrive in an increasingly competitive industry.

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