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IHG Launches Flagship Online Store in Partnership with Trip.com Group's Ctrip

Jolyon Bulley (CEO of IHG Greater China) and Ray Chen (CEO of Accommodation Business Trip.com Group)
InterContinental Hotels Group (IHG) has launched its first store on the Chinese leading OTA (Online Travel Agent) platform in partnership

InterContinental Hotels Group (IHG) has launched its first store on the Chinese leading OTA (Online Travel Agent) platform in partnership with Ctrip, part of Trip.com Group. The launch of the flagship store marks IHG’s strategy in localization as a global company.

The start of the online store optimizes IHG’s digital distribution channel to meet the needs of digitally savvy Chinese consumers. With the new partnership, both the companies will collaborate their membership systems to enhance the experiences and benefits for their loyalty members. The store will enable guests to search, browse and book rooms from over 460 IHG hotels in Greater China. Moreover, Trip.com Group members can register with IHG’s loyalty programme and enjoy member rates, stay points and other benefits.

The partnership between two top players in the travel industry shows positive signs of lodging demand recovery in China post Covid-19. Over our 36 years of operation in China, we have and will continue to build an ‘in China for China’ business, focused on evolving Chinese consumer expectations. We are looking forward to better leveraging the resources from both sides, providing more guests with convenient booking experience, a richer range of benefits as well as our True Hospitality.”

Jolyon Bulley, Chief Executive Officer for IHG Greater China

In addition to the online store, both companies will launch direct membership matching, where Ctrip Diamong and higher tier members can apply to become an IHG Rewards Club Gold Elite Member. After completing a certain qualifying spend through the online store, members will be upgraded to an IHG Rewards Club Platinum Elite Member.

We are delighted to work with IHG, as part of this win-win collaboration further enriching the travel experience for our customers. This partnership also reflects our continuous efforts to deliver a pleasant, seamless and efficient travel experience.”

Ray Chen, Chief Executive Officer for Accommodation Business at Trip.com Group

InterContinental Hotels Group is a leading global organisation with a vast portfolio of hotel brands. The company franchises, leases, manages or owns almost 5,800 hotels and approximately 865,000 guest rooms in over 100 countries across the world. This includes Six Senses Hotels Resorts Spas, Regent Hotels and Resorts, InterContinental hotels and Resorts, Holiday Inn Hotels and Resorts, etc. IHG also manages the global loyalty programme IHG Rewards Club comprising over 100 million members.

Feature image by IHG

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Shaping Canareef Resort Maldives: Two Key Figures Behind the Resort’s Quiet Evolution

Canareef Resort Maldives - Two leaders driving change with vision

Nestled at the southern edge of the Maldives, where the turquoise waters of Addu Atoll stretch deep into the Indian Ocean, Canareef Resort Maldives quietly evolves. This change doesn’t come from flashy renovations or new facilities. It’s driven by people. Those shaping the resort from the inside out. Meet Deepak Kannan and Shirhaan Sodig. Deepak, focusing on people and culture, and Shirhaan, managing technology and systems, play key roles in defining what it means to run a modern resort in the Maldives.

Deepak Kannan: The People-First Leader Building Culture from the Inside Out

He began his hospitality career in 2000 at the front desk of Radisson Hotels. Over 25 years, he built an impressive resume across the Middle East, including the iconic Burj Al Arab by Jumeirah and several IHG Crowne Plaza properties in the UAE and Oman.

He rose from Front Office Shift Leader to Front Office Manager with IHG, sharpening his skills in operations and guest relations. Later, Deepak stepped into leadership roles as Hotel Manager and General Manager at well-known hotels such as Bin Majid Hotels and Resorts in Ras Al Khaimah, Excelsior Downtown Dubai, and Platinum Coast Hotel in Fujairah.

Moreover, In 2021, Deepak expanded his expertise by consulting for a major convention center in Chennai, India, where he set up their rooms division and operational systems. This experience highlights his versatile and strategic approach.

At Canareef, where he serves as Assistant General Manager, Deepak focuses on more than management. He builds a culture centered on teamwork and empowerment. He explains it simply:
To achieve a one vision, one team spirit and a strong people-centric culture that will empower the talent we have into shaping Canareef to be the most desired resort destination in the region.

His leadership already makes a difference. The team works closely together, supporting each other to deliver guest experiences that linger long after the stay. For Deepak, hospitality means focusing on people first.

Shirhaan Sodig: The Tech Expert Keeping Things Running Smoothly

Behind the scenes at Canareef, few guests know the name Shirhaan Sodig, but his work touches nearly every part of their stay. From reliable Wi-Fi to IPTV entertainment, Shirhaan’s IT expertise ensures the resort’s technology runs flawlessly.

With over 15 years in IT, Shirhaan’s background includes fiber optic networks, IPTV, CCTV, telephone systems, and vital hospitality software like Opera PMS and Micros POS. He started his career as an Assistant Computer Technician at the Secretariat of Addu City Council, where he built a solid foundation managing complex networks.

For Shirhaan, technology goes beyond hardware — it reflects a mindset. He shares:
“I believe there’s no such thing as impossible when you combine the right mindset with the right technology. In hospitality, every challenge is an opportunity to innovate, and that’s what drives me —using technology to quietly enhance guest experiences and empower teams to perform at their best.”

Before joining Canareef as IT Manager, Shirhaan developed his skills at South Palm Resort Maldives, serving as Assistant IT Manager and IT Manager. At Canareef, he led a major upgrade by implementing a resort-wide Fiber To The Home (FTTH) network, dramatically improving internet speed and reliability. He also created a custom IPTV app to enhance guest entertainment options.

Beyond Canareef, Shirhaan contributes as a visiting lecturer at Maldives National University, training future IT professionals. His qualifications include certifications like CompTIA A+, Network+, CCENT, and a degree in Information Technology, blending academic knowledge with practical expertise.

Where Vision Meets Technology and Hospitality Flourishes

Canareef Resort Maldives offers a picture-perfect destination, but in today’s competitive market, beauty alone does not suffice. Travelers expect more: seamless technology, thoughtful service, and genuine hospitality.

That is exactly what Deepak and Shirhaan provide. Deepak shapes the resort’s culture and people, while Shirhaan ensures the technology supports that vision behind the scenes. Their combined efforts might not look flashy, but they build a foundation designed to last.

So when guests visit Canareef Resort, they get more than just palm trees and ocean views. They experience a resort powered by purpose, a team committed to making every stay truly memorable.

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