Towards the end of 2023, we had the privilege of engaging in an insightful conversation with Ishan Hussain, the esteemed Resort Manager of Seaside Finolhu, nestled within the picturesque Baa Atoll in the Maldives. With over five years of dedicated experience in the industry, Ishan’s passion for his work shines through as he shares his perspectives and wisdom. From his belief in the power of continuous learning and humility to his vision for Finolhu’s future, Ishan offers invaluable insights into leadership, personal growth, and the hospitality landscape. Join us as we delve into Ishan’s journey.

01. How did you begin your career?

I think after five years into this industry then I realised, like okay, this is something I’m becoming very passionate about, and I love doing this job because it’s never doing the same thing. So it’s always very fun.

02. Can you share the one key lesson from your 24-year journey in the hospitality industry that you believe every aspiring hotelier should know?

Always listen to your superiors, your leaders, and your managers, and follow them until you understand the whole process. That’s the best advice I can give you. I think that will help you to achieve your goals and to reach where you want to be In your life. 

03. You mentioned the importance of positivity in your career. What’s one practical tip you can offer to maintain a positive outlook, even in challenging situations?

It’s all about opportunity. Every situation, if it is positive or negative, it gives you an opportunity to enhance the experience. Either it’s for guests or for your islanders, your team. So that’s how I look at in all situations. 

04. As the new Resort Manager, what’s your vision for Seaside Finolhu Baa Atoll, and how do you plan to inspire your team to achieve it?

My vision for Finolhu is to become the number one resort in  Maldives and I think that we are taking the right step towards that in the last four years since Sea Side took over. And for the islanders, I want to be Finolhu that everyone wants to join.

05. In your various roles in the industry, you’ve learned from mentors and colleagues. Can you share a memorable piece of advice that has stuck with you and guided your professional growth?

I mean one thing that I have learned throughout my career is, and this is something that one of my mentors told me, that you can never manage human beings. You can always inspire. And that is something I try to do every day.

06. What’s one word of advice you would like to give to anyone looking to join the industry?

Be always grounded, like, never be so proud of yourself that you lose yourself, actually. So be always humble no matter who you are facing, and go forward. That’s how it should be.