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Four Seasons Hotels Enhances Safety with 'Lead With Care' Program in Collaboration with John Hopkins Medicine International

A person holding a phone while walking on an over water bridge at Fourseasons

Four Seasons Hotels and Resorts validates its new global health and safety program ‘Lead With Care’ in collaboration with Johns Hopkins Medicine International.  The program will be reviewed and validated by Johns Hopkins Medicine experts and implemented by the dedicated teams at Four Seasons properties worldwide.

With the new program, the luxury hospitality brand aims at providing guests, residents and employees with the confidence and assurance that their health and safety is the first priority. Offering genuine care and the highest levels of service, the program outlines clear procedures that educate and empower Four Seasons employees to take care of guests and each other.

We are incredibly proud to work alongside the renowned experts at Johns Hopkins Medicine International, leveraging their global expertise to strengthen our already stringent health and safety measures through our new Lead With Care program.”

John Davison, President and CEO of Four Seasons Hotels and Resorts

With the collaboration, the companies have established a dedicated COVID-19 Advisory Board with Four Seasons leadership and top experts from John Hopkins Medicine International to inform health and safety decisions based on the latest scientific knowledge. The advisory board will create, enhance and review current procedures in addition to virtual in-person training to guide implementation of the program across Four Seasons properties around the world.

The review and validation of the Lead With Care program will be in two phases. Phase one involves comprehensive review of the existing health and safety protocols of Four seasons. Phase two involves the provision of ongoing guidance including direct access to curated critical updates, relevant COVID-19 research outcomes, advice from experts to ensure timely adjustments are made to operating procedures.

Lead With Care program will assure guests the utmost safety and create empowered employees with relevant training and knowledge. The program will also build up early experience of Four Seasons Hotel New York, as well as Four Seasons hotels in Riyadh and Mumbai, in providing accommodation to high-risk medical personnel frontliners of the pandemic.

Established in 1961, Four Seasons Hotels and Resorts is one of the leading hospitality groups worldwide. Having transformed the hospitality industry with friendliness and efficiency along with the finest traditions of international housekeeping, Four Seasons redefined luxury for the modern traveller.

Feature image by Four Seasons

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Seaside Finolhu Baa Atoll Maldives Announces New Leadership Appointments

Meet the newest leadership appointments at Seaside Finolhu Baa Atoll.

Seaside Finolhu Baa Atoll Maldives introduces Steven D’Souza as Director of Food & Beverages, and Tammy Gan as Assistant Director of Branding & Marketing.

Steven D’Souza – Director of Food & Beverages

Originally from India, Steve brings over 18 years of experience within the hospitality Industry. Having achieved a Bachelor of Hotel Management degree, Steve has accumulated invaluable pre-opening resort experiences. Steve has worked across three continents and served as the Food and Beverage division Head at Cap Jaluca, A Belmond Hotel in Anguilla.

When it comes to the Maldives, Steve has worked at The Nautilus Maldives, Niyama Private Island Maldives, and Anantara Kihavah Maldives. Additionally, Steven has also worked in Anantara in Thailand, Raffles Hotels Canouan Island, Buccament Bay Spa and Resort in St. Vincent & Grenadines, and Sheraton Jumeirah in Dubai.

At Seaside Finolhu Baa Atoll, Steve will be reporting directly to the General Manager. He has been tasked with spearheading the F&B operations, prioritizing revenue growth, waste minimization, and regulatory compliance, as well as enhancing guest satisfaction through elevated service standards.

Tammy Gan – Assistant Director of Branding & marketing

Tammy, who is originally from Singapore joins Seaside Finolhu Baa Atoll with over 14 years of Marketing and Branding experience in the hospitality sector. Throughout her career, Tammy has worked in countries across Southeast Asia to the Middle East as well as the Maldives. Prior to this, Tammy held the position of Assistant Director of Marketing & Communications at The Nautilus Maldives. Additionally, she held roles in esteemed properties like Gili Lankanfushi Maldives, Laguna Banyan Tree Limited in Phuket, Anantara Hotels Resorts & Spa in UAE, and Grand Copthorne Waterfront Hotel.

In her new role, Tammy will report to the Director of Sales & Marketing. Here, she will oversee the strategic development and execution of marketing and communications plans for Finolhu and . HERE brands. Additionally, her role also encompasses brand enhancement, market analysis, advertising initiatives, resource allocation optimisation, as well as nurturing innovative branding and communication strategies through collaboration with external agencies.

I’m thrilled to welcome Steven and Tammy to Seaside Finolhu. I am confident that their expertise will help enhance our brand and elavate our dining experiences, ensuring unforgettable memoments for our guests, comments Steven Phillips – General Manager, Seaside Finolhu Baa Atoll.

Finolhu Baa Atoll Maldives is owned and managed by the Seaside Collection. The resort consists of 125 beachfront and overwater villas, four restaurants and an array of activities for guests to enjoy every day! Recently, the resort took groundbreaking measures to offer its employees more opportunities by signing an MoU with the Maldives National University. The MoU with Finolhu and MNU ensures the employees have opportunities to pursue further education and grow in the industry.

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